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Call, or write it down. Either way, say what the roof is doing and roughly when the house was built.
Answering for Spring, Klein and the twelve areas on the service areas list.
Monday through Saturday, 7am to 7pm. A limb through the roof or water coming in gets answered outside those hours.
The decade the house was built, whether the roof has been replaced before (and whether that was a tear-off or an overlay, if you know), what is overhead, and what you are seeing.
A reply comes by phone, text or email.
Spring Roofing